Frequently Asked Questions
Everything you need to know about finding and sending the perfect gift.
What is the standard delivery time for gifts?
Standard shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout if you need your gift to arrive sooner for a special occasion.
Can I include a personalized message with my order?
Yes! Every order includes the option to add a custom printed gift note at no extra charge. You can enter your message during the checkout process.
Do you offer gift wrapping services?
Absolutely. We offer premium gift wrapping options for a small fee. You can select your preferred wrapping style and ribbon color on the product page or in your cart.
Will the recipient see the price of the items?
No, we never include pricing information or invoices inside the package for orders marked as gifts. You will receive the digital receipt via email.
What is your return policy for gift recipients?
We offer a 30-day return window. If the recipient isn't satisfied, they can exchange the item for store credit, provided the item is in its original, unused condition.
Can I track my gift once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email with a tracking number so you can follow its journey to the recipient.